Privacy Policy
Last updated: October 24, 2024. Here’s what we collect, how we use it, and how to get in touch if you have questions.
Introduction
We take your privacy seriously. This page explains what information we collect, how we use it, and what you can do about it.
By using our website or purchasing from us, you agree to the practices described here.
What We Collect
When you shop with us or get in touch, we may collect:
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Contact details Your name, email address, and any message you send via our contact or newsletter forms.
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Order information Shipping address, party details, and color or theme preferences shared when placing or customizing an order.
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Technical data IP address, browser type, and general usage patterns collected through cookies to help us improve the site.
How We Use Your Information
Your information is used only to run our shop and communicate with you:
Order fulfillment
To process your order, source the right pieces, and ship your kit to you on time.
Communication
To follow up on orders, answer questions, and send newsletters you’ve opted into.
Site improvement
To understand how visitors use the site so we can make it easier to browse and shop.
We never sell your data
Your information is never sold, rented, or shared with third parties for marketing purposes.
Data Protection
We take reasonable steps to keep your information safe. All payments go through encrypted third-party gateways. We never store your card details. Only the people who need your information to fulfill your order can access it.
No method of online transmission is 100% secure. If you have a specific concern, just reach out.
Third-Party Services
We use a small number of trusted services to run our shop:
Etsy
Orders placed through our Etsy shop are subject to Etsy’s Privacy Policy.
Stripe
Payments on our website are processed securely by Stripe. We never see or store your card details.
Analytics
We use basic analytics to understand how people find and use our site. No personally identifiable information is shared with analytics providers.
Your Rights
- check_circle Access: You can request a copy of the personal data we hold about you at any time.
- check_circle Correction: If any of your information is inaccurate, let us know and we’ll update it.
- check_circle Deletion: You can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
- check_circle Unsubscribe: You can opt out of our newsletter at any time using the unsubscribe link in any email.
To use any of these rights, contact us and we’ll get back to you within a few business days.
We’re an open book
If you have any questions about how we handle your data, reach out and we’ll get back to you within one business day.